You may return your purchase in original packaging for any reason within 20 days of ship date, for a complete refund excluding shipping charges.
Please note, return shipping is always the responsibility of the buyer, unless there was a mistake on the order.
If there was a problem with your order you must contact us first to get your return authorized so that you can get reimbursed for your shipping.
Please return all items to:
The New York Doll Collection
1 Passaic Street
Wood-ridge, NJ 07075
When we receive your returned item(s) we will issue a credit to your card excluding shipping charges within 7 business days.
Please allow additional 4-5 business days after the refund is processed for the transaction to post in your account.
Please be advised, if you received free shipping with your order, $5.00 USD will be subtracted from your total refund for domestic shipping charges.