Shipping

ALL SPECIAL INSTRUCTIONS regarding your order shippment and arrival time should be placed in the special instruction box on the check-out page. Please email us at info@thenewyorkdollcollection.com to confirm that your shipping requirements will be met.

Please note: return shipping is always the responsibility of the buyer, unless there was a mistake on the order.

Orders are processed once credit card authorization and verification have been obtained. Please allowed 3-5 business days for your order to ship. Orders shipped via FREE Shipping delivery typically arrive whithin seven (7) to nine (9) business days (Monday through Thursday, not including Federal, Christian and Jewish holidays).

*Any free shipping option whether from promotion, coupon, or winner is only valid in the continental USA. 

Standard Shipping

Standard shipping is available for $5.00.  Shipping is available anywhere in the Continental USA. If you choose another shipping option, additional charges may apply. 

AK and HI - For shipping to Alaska and Hawaii please contact us to get a shipping rate. we will be happy to assist you. 

Orders are processed once credit card authorization and verification have been obtained. Please allowed 3-5 business days for your order to ship. Orders shipped via STANDARD SHIPPING delivery typically arrive whithin seven (7) to nine (9) business days (Monday through Thursday, not including Federal, Christian and Jewish holidays).

Overnight & 2 Business Day Shipping

Orders placed Monday through Thursday before 2:00 PM ET / 11:00 AM PT (excluding holidays) will ship within 2 business days, AFTER packing and handling is complete.

Please email us at info@nydc.com with any special shipping requests to ensure your shipping requirements will be met.